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Workplace MVP: 9/11 Survivor Garland Williams, Ph.D, USA COL (ret)

Then a Colonel in the United States Army, Garland Williams was working in the Pentagon on September 11, 2001, when American Airlines Flight 77 was hijacked by al-Qaeda terrorists and crashed into the west side of the building. In this compelling interview with host Jamie Gassmann, he discussed his experiences that day and afterward, the […]

Workplace MVP: Jeff Gorter – R3 Continuum

Critical incident response veteran Jeff Gorter contends that business and human responses to crisis events are not separate but interwoven. On the twentieth anniversary of the September 11th terrorist attacks, Jeff and host Jamie Gassmann discussed the parallels of that event and the COVID-19 pandemic, and the importance of acknowledging 9/11 for your employees. Workplace […]

The R3 Continuum Playbook: The Ripple Effect of Disruption

Marking twenty years since the tragic September 11th terrorist attacks, Jeff Gorter, Vice President of Clinical Crisis Response at R3 Continuum, discusses the ripple effects disruptive events have on individuals. Jeff recommends five essential elements as best practices to follow immediately following a disruptive or potentially traumatic event. The R3 Continuum Playbook is presented by R3 Continuum and […]

Counselors Were On Site

When devastating events happen, media coverage of these events often includes a short, ambiguous phrase tucked at the end of the news article: “…and counselors were on site.” This short phrase may spark a myriad of images, but packs in one of the most important parts of the story that often goes untold – about […]

Looking Beyond Traditional Methods – New Ways to Support Employee Mental Health

Whether teleworking or in office, a “one size fits all” approach to promote mental health and overall wellbeing no longer serves employees universally. With over 19% of adults experiencing some form of mental illness, according to Mental Health America, employees need and want a more holistic approach to mental wellbeing support, in addition to adequate […]

“Hope is Still Alive”

A Reflection on the work of Jeff Gorter, Human Resilience, and the Power of Hope Jeff Gorter wants you to know that hope is still alive. After 29 years of providing consultation and extensive on-site critical incident response to businesses and communities affected by disruption, the Vice President of Crisis Response Clinical Services at R3 Continuum knows […]

The R3 Continuum Playbook: Workplace Violence Prevention

Dr. Jennifer Kurtz, Clinical Director over Fitness for Duty and Threat Consultation Services at R3 Continuum, presented a snapshot of the challenge of workplace violence, the training needed to prevent workplace violence, and the need for threat management teams in the workplace. The R3 Continuum Playbook is presented by R3 Continuum and is produced by the Minneapolis-St.Paul Studio of Business RadioX®. […]