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Workplace MVP: Robyn Smith - Jackson Healthcare

Robyn Smith, Executive Vice President of Human Resources for Jackson Healthcare, was the Workplace MVP on this episode. Robyn detailed the challenges Jackson Healthcare has faced throughout the pandemic and those that are ongoing, and the steps her company took to support the mental and physical well-being of its associates. She and host Jamie Gassmann discussed the creative solutions Jackson Healthcare has implemented, including virtual events, in-person events when they returned to the office, support for the challenges associates may be facing, the need for empathy, and much more.


Workplace MVP is sponsored and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

Jackson Healthcare


The Jackson Healthcare companies provide healthcare systems, hospitals, and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high-quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments, and permanent placement employment opportunities they desire.


Headquartered in metro Atlanta, they’re powered by more than 1,700 associates and over 15,000 clinician providers covering all 50 U.S. states.


Their mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians, and healthcare executives they work with through their companies every day, as well as their communities, the nonprofit organizations they support and each associate who is part of their family.


Company website | LinkedIn | Facebook | Twitter

Robyn Smith, Executive Vice President of Human Resources – Jackson Healthcare


As executive vice president of human resources, Robyn Smith brings more than 25 years of experience to her role leading Jackson Healthcare’s corporate HR team. In her position, she sets strategy for talent acquisition, benefits, training and development, career pathing, succession planning, compensation, reward programs, and workplace policies. Since joining the organization, she has been a driving force in expanding its extensive associate professional and well-being offerings. During her tenure, Jackson Healthcare became Great Place to Work certified, has appeared in consecutive years on Fortune’s Best Workplaces in Healthcare and debuted as a Best Workplace for Women and Best Workplace for Millennials.


In 2020, Robyn received the “Great Place to Work For All Leadership Award” – and on the speaker circuit, she addresses wellness and culture topics at various events each year. She serves on the board of Connections Homes, is active in Peer 150’s Human Resources Group and Atlanta CHRO leadership, and volunteers with Open Hand Atlanta and Junior Achievement.


Robyn joined Jackson Healthcare following a successful HR career in the enterprise software space and in national healthcare and staffing firms. She is a graduate of Kennesaw State University and serves on the board of Coles Business School.



Workplace MVP


Every day, workplaces face major challenges created by disruption. To respond to these challenges requires great strength, and there are remarkable workplace heroes who do just that – by providing multi-level support and taking steps to prepare for future disruption.


Our podcast amplifies the voices of these heroic workplace MVPs (Most Valuable Professionals) and highlights their inspiring real-life stories. Each episode takes a deep dive into the journey these heroes took to find their way through disruption, providing you with anecdotes of hope and inspiration.


In times like these – where ensuring the psychological and physical safety of your workplace is key – Workplace MVP offers you an outlet where you can share in experiences of other professionals navigating relatable challenges. You can also explore new best practice approaches for preparing for, responding to, and overcoming the challenges of disruption in the workplace.


Audiences can listen and subscribe to Workplace MVP on all major podcast platforms and through Business RadioX®.