Inside Disruption Blog

Webinar: Preventing and Addressing Secondary Trauma

Sarah Hathaway, LMSW and Jeff Gorter, MSW
April 23, 2019

When a disruptive event occurs in the workplace, it can have a profound impact not only on employees, but on leadership, crisis responders, and other supportive professionals. Helping to guide others through a crisis can be unmeasurably rewarding, but it can also come with unexpected physical, emotional, and cognitive reactions that affect one’s ability to function at work and in life. This presentation will address the ways in which individuals experience secondary trauma, and how risk and resiliency factors contribute to, or hinder, one’s ability to cope. The presenter will offer real-life examples of secondary trauma in caregivers following mass events, and takeaways for responding to signs of distress.


This presentation will:

  • Define secondary trauma, compassion fatigue and resilience
  • Discuss the biopsychosocial impact of working with traumatized individuals and organizations
  • Provide strategies for identifying and mitigating secondary trauma

Date and time

April 23, 2019

12:00 pm - 1:00 pm


We hope you can attend!

Sarah Hathaway, LMSW

Manager, Clinical Consult Center

Sarah Hathaway is a licensed social worker (LMSW) with a Master of Social Work from Grand Valley State University and a Bachelor of Science in Sociology from Michigan State University. With over a decade in social and behavioral health services, Sarah has previously worked within public school programs, the child welfare system, and mental health non-profit organizations, supporting children and adults of diverse backgrounds and abilities. She is trained in trauma-informed care and is a mentor to R3’s disruptive event management network. As the manager of the Clinical Consult Center, Sarah oversees the telephonic crisis response services delivered to impacted workers immediately following a disruptive event. She has provided support to individuals affected by events such as robberies, transportation incidents, mass shootings and natural disasters. Her philosophy for service delivery is based on the ideas that returning to work and routine are vital to one’s recovery, and occupational health is an integral part of mental health treatment.

Jeff Gorter, MSW

VP, Crisis Response Clinical Services

Jeff Gorter, MSW, is VP, Crisis Response Clinical Services for R3 Continuum. Mr. Gorter brings over 29 years of clinical experience including consultation and extensive on-site critical incident response to businesses and communities. He has responded directly to the Sept. 11 terrorist attacks, Hurricane Katrina, the Virginia Tech shootings, the Deepwater Horizon Oil spill, the earthquake/tsunami in Japan, and the Newtown Tragedy,Orlando Tragedy, and Las Vegas Tragedy. He has conducted trainings and presented at the American Psychological Association Annual Conference, the World Conference on Disaster Management, the International Society for Traumatic Stress Studies Annual Meeting, Employee Assistance Professionals Association (EAPA) Annual World Conference and at other state and national venues on a variety of topics. Mr. Gorter also currently serves as an adjunct faculty member at Western Michigan University in the MSW Graduate Program.