News and Events

Webinar: Preventing and Addressing Secondary Trauma

Sarah Hathaway, LMSW
April 23, 2019

When a disruptive event occurs in the workplace, it can have a profound impact not only on employees, but on leadership, crisis responders, and other supportive professionals. Helping to guide others through a crisis can be unmeasurably rewarding, but it can also come with unexpected physical, emotional, and cognitive reactions that affect one’s ability to function at work and in life. This presentation will address the ways in which individuals experience secondary trauma, and how risk and resiliency factors contribute to, or hinder, one’s ability to cope. The presenter will offer real-life examples of secondary trauma in caregivers following mass events, and takeaways for responding to signs of distress.


This presentation will:

  • Define secondary trauma, compassion fatigue and resilience
  • Discuss the biopsychosocial impact of working with traumatized individuals and organizations
  • Provide strategies for identifying and mitigating secondary trauma

Date and time

April 23, 2019

12:00 pm - 1:00 pm


We hope you can attend!

Sarah Hathaway, LMSW

Manager, Clinical Consult Center

Sarah Hathaway is a licensed social worker (LMSW) with a Master of Social Work from Grand Valley State University and a Bachelor of Science in Sociology from Michigan State University. Sarah has worked within public school programs, mental health organizations, and the child welfare system, supporting children and adults of diverse backgrounds and abilities. She has completed trainings in trauma-informed care and disruptive event management which have guided her professional development and career focus. As the manager of the Productivity Assurance Call Center, Sarah oversees a team of clinicians who provide support to impacted workers, as well as clinical guidance to the R3 provider network.