Active Front Lines: COVID-19 Organizational Leadership Resources

(Updated 7/6/2020) Stay Connected to Updates and Leadership Best Practices in Response to the Coronavirus

Supporting Employees and Organization Operations During an Epidemic

There is a lot of information being shared on COVID-19 otherwise known as the Coronavirus, across the internet, various media sources, and even in the office during side conversations. Due to the nature of the epidemic, growing cases throughout the US and globally, it has naturally impacted all of us, including your employees. As an employer there is a lot that should be taken into consideration during this time. In particular the emotional and physical wellbeing of your employees and the overall financial and operational impact to the organization as a whole.

 

 

R3 Continuum can help. We have been actively monitoring the Coronavirus epidemic since its inception in late 2019. In support of your needs and the areas of impact that you may be experiencing we felt it important to serve as a resource in providing you with tangible take and use information for supporting your employees and the operational needs of your organization.

 

 

What your employees are looking for from you

  • Emotional and physical support
    • Understanding when they need to stay home due to being sick or having a loved one sick at home, they need to care for
    • Allowing them to talk about their concerns and emotions
  • Assurance that you have an appropriate crisis management and travel risk plan in place
  • Communication, early and often
  • Honest and transparent information about what you know and what you don’t know as the situation develops; particularly if you have employees who become quarantined

For more tips on how leaders can manage the fear while encouraging hope, click here.

 

 

Common reactions to expect from your employees

  • Nervousness
  • Increased talk about possible risks
  • Washing hands more
  • Increased news monitoring
  • More awareness and questioning about company response plan or work expectations
  • General concern for the situation

 

 

Red flag reactions out of the normal to watch for

  • Fearfulness, panic, or anxiety attacks
  • Sadness and crying
  • Anger or irritability
  • Disruptive outbursts
  • Dangerous behaviors
  • Unsafe decision making
  • Sustained difficulty completing work tasks
  • Suicidal Ideation
  • Frequent or extended absences
  • Changes in employee behavior, due to:
    • Forgetfulness
    • Poor concentration
    • Confusion
    • Hyperactivity or lethargy
    • Headaches, upset stomach, or shakiness
    • Sense of scarce resources (real or imagined)
    • Loss of sense of safety

 

 

If you have an employee or employees exhibiting any of the red flag reactions, these are indicators of the need for additional support. We can help. Through our 24/7 telephonic support services one of our telephonic clinicians will reach out to your employee to help them with self-coping and understanding of their reaction, and at a larger organizational level we can provide onsite support, please contact our Response Center at 1-888-736-0911 ext. 1 for additional support.