Crisis Response

Recovering from Distress

Natural disaster, violence, political unrest and disruptions large and small: R3c helps companies prepare for and respond to these incidents through onsite and remote behavioral health care and more.

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You can’t always predict when a disruptive event or crisis will occur, but you can be sure you have the right partners in your corner to help your organization recover as quickly as possible. With extensive expertise, technology, and third-party neutrality, R3 Continuum can ensure a timely and appropriate response that will protect the wellbeing of your workforce.


R3 Continuum (R3c)’s Crisis Response solutions equip leadership teams and employees with proactive support measures and an array of response solutions that strengthen organizations in the face of internal or external threats. For over 30 years, R3 Continuum has helped companies pick up the pieces after natural disasters, violence, political unrest and more, including headlining events such as September 11, the Las Vegas shooting; Hurricanes Katrina, Andrew, Harvey, Maria, Irma, Sandy and Florence; the Japan Tohoku earthquake and tsunami; the Boston Marathon bombing; the California wildfires and many other disruptions in the workplace (e.g., mass layoffs, rioting, death of an employee, catastrophic injury, active shooters, etc.).  R3 Continuum provides both the experience and knowledge necessary to deliver tailored solutions that respond to your organization’s unique needs.


What might your team need? Learn more about our various crisis response solutions:

Disruptive Event Management (DEM)

With a global network of experienced providers, we can respond to disruption with the urgency it requires. Not only can we provide timely support, we are unique in our ability to customize services to fit your workplace or situation’s specific needs, in order to best support the psychological wellbeing of your team.


Ensuring the protection of your employees’ wellbeing is essential, now more than ever. The R3SILIENCY App allows employees at all levels of an organization to have access to immediate behavioral health support through educational videos and materials, emotional support bot, and 24/7 access to an R3c representative.

24/7 Telephonic Support

In the aftermath of disruption, we offer a service that provides outreach calls to impacted employees, as well as a dedicated phone line, giving them 24/7 access to trained clinicians and emotional support. This type of support gives the opportunity to have discreet 1:1 conversations, providing them with a safe outlet to talk.

Wellness Outreach

Identifying that your employee may be struggling with their mental health can be a challenge. For the employee, asking for help—or making a call to their EAP— can be more challenging then suffering in silence. Through being proactive in offering wellness outreach, you can provide confidential and timely support to your employees in a way that is most convenient for them.

Facilitated Discussions

When opinions don’t align, teams can get stuck. This can bring collaboration, innovation, and productivity to a standstill. We offer effective, third-party mediation to decrease friction among employees with differences of opinion and unlock cohesion and creativity again.

Case Coordination

Return-to-work focused interventions to ensure employees receive the right level of care needed to overcome underlying psychosocial barriers and ultimately reduce the duration of claims and lost productivity.

"R3c's onsite counselor was absolutely amazing! She stayed until the work was done and I was extremely impressed with how situational she was with each group/individual interaction."

- R3c Disruption Response and Recovery Customer