COVID-19 Virtual Support Solutions

Disruptive Event Management (DEM)

With a global network of experienced providers, we can respond to disruption with the urgency it requires. Not only can we provide timely support, we are unique in our ability to customize services to fit your workplace or situation’s specific needs, in order to best support the psychological wellbeing of your team.


Ensuring the protection of your employees’ wellbeing is essential, now more than ever. The R3SILIENCY App allows employees at all levels of an organization to have access to immediate behavioral health support through educational videos and materials, emotional support bot, and 24/7 access to an R3c representative.

24/7 Telephonic Support

In the aftermath of disruption, we offer a service that provides outreach calls to impacted employees, as well as a dedicated phone line, giving them 24/7 access to trained clinicians and emotional support. This type of support gives the opportunity to have discreet 1:1 conversations, providing them with a safe outlet to talk.

Case Coordination

Return-to-work focused interventions to ensure employees receive the right level of care needed to overcome underlying psychosocial barriers and ultimately reduce the duration of claims and lost productivity.

Pre-employment Psychological Screening

Specialized examination to assess whether a job candidate meets the psychological, emotional, and cognitive requirements of a position and inform a confident hiring decision.

Fitness for Duty Evaluations

Personalized assessments provide an unbiased and professional evaluation of an individual's ability to safely perform his or her essential job duties, and allow you to make more confident employment decisions.

Roundtable Consultation

Expert clinicians consult and collaborate with claim management teams to enhance decision accuracy, timeliness, and outcomes in complex claims.

Additional COVID-19 Support Solutions

Just In Time, Scenario Based Plan Development (Pandemic Planning)

A COVID-19 response plan is a scenario-based document that can be used prior to and during a COVID-19 outbreak sequences. The procedures can be used for various situations that may occur.

On-Demand Advisory Support for Questions

Employees, business unit leaders, travelers and executives end up with questions. If there is not someone in the organization that can answer them, R3c can be there for quick responses.

Location, Country, Regional Forecasts

Establishing local, regional and country level risk of COVID-19 is difficult. R3c assists in utilizing data driven simulation models with statistical interpolation to develop tailored geographically based financial valuations.

Participating on Client Crisis Management Teams

Having an advisor available to participate with the team in meetings can be invaluable when dealing with a unique crisis event like COVID-19. R3c can be there to work alongside you and your team.

Crisis Communications Support

In the development of messages and approaches to the media, clients and other stakeholders, certain principles should be established during disruptive events like COVID-19.

Employee Communications Support

Employees and individuals need to establish and build upon natural resilience during these times. R3c assists with developing and supporting these messages.

Leadership Education

Knowing what to expect and how to care for the emotional needs of individuals during a disruptive event lessens the potential negative effects to efficiency and productivity and is a powerful demonstration of organizational care and responsibility.

Employee / Individual Education

Often delivered to larger groups or webinars, the consultant collaborates with the organization's leadership to educate employees and individuals and share practical stress management information, which promotes regaining hope and confidence in the future.

Daily Intelligence/Analysis Reports

R3c collects and analyzes the best information available on COVID-19 and reactions of all involved. WE provide timely guidance to support crisis management, travel, supply chain, and strategic planning.

Statistical Modeling of the Virus Behavior

R3c has developed a unique set of algorithms to model behavior of COVID-19. Knowing the severity and timing of certain outbreaks and government reactions can be critical to anticipate and develop responses.